Everything you need to know before subscribing. Can't find what you're after? Message us on WhatsApp.
Which devices are compatible with your IPTV service?
Our IPTV service is compatible with a wide range of devices including Smart TVs, Android devices, iOS devices, Windows/Mac computers, Amazon Fire TV, Roku, and many other streaming devices.
Does your IPTV require a VPN to work?
Using a VPN is not required. Our IPTV service will work perfectly on your device even if your ISP blocks IPTV services.
Can my channel list be customised?
Of course! When you pay for the IPTV subscription, tell us which countries interest you most, and we'll add them for you. If you want to add other countries in the future, just send us a message and we'll respond to your request as soon as possible.
Do you cover PPV and live sports events?
Absolutely! NFL Sunday Ticket, NBA, NHL, MLB, UFC, EPL, WWE, and other major sporting events are all covered live with our service.
Does my information remain private?
Of course! We respect your right to privacy and take all necessary precautions to preserve it. Your information is not distributed or sold to third parties.
Do I need a satellite dish?
No, you do not need a satellite dish. Our service is delivered via the internet, so you only need a stable internet connection to get started — no installation appointment, no roof-mounted equipment, and no waiting around for an engineer to visit your home.
What internet speed do I need?
We recommend a minimum of 25 Mbps for 4K streaming and 10 Mbps for HD streaming to ensure a buffer-free experience. These figures are per-stream, so if multiple people in your household are watching at the same time, your overall connection should comfortably exceed the combined total.
How long does activation take?
Activation is instant once payment is confirmed. You'll receive your login credentials via WhatsApp, usually within minutes rather than hours.
Are channels available in 4K?
Yes, we offer a wide selection of channels and on-demand content in 4K, UHD, and FHD quality. Picture quality automatically adjusts to match your connection, so you'll still get a smooth stream even if 4K isn't available for a specific title.
How do I contact support?
You can contact our 24/7 support team via WhatsApp for immediate assistance with setup, billing, or troubleshooting. You'll always be speaking with someone who can actually look into your account.
How many simultaneous connections are allowed?
Your IPTV subscription is valid for 1 device. If you need more, you must purchase another subscription for each device.
Is there a free trial available?
Yes! We offer a free trial period so you can test the quality of our IPTV service and our channel selection before committing to a subscription plan.
How do I install and configure the service?
After purchase, we will assist you step by step. It will take less than 3 minutes to activate your IPTV subscription.
Can I cancel my subscription at any time?
No, all purchases are final. That's why we recommend testing our IPTV service before committing to purchase one of our IPTV plans.
What payment methods do you accept?
We accept various payment methods including credit cards, PayPal, and cryptocurrency to make it convenient for customers worldwide.
Does the service work in my country?
Yes, our service works worldwide. As long as you have an internet connection, you can access our content from anywhere — including while travelling, so you keep your usual channels and library with you rather than losing access the moment you leave home.
Can I switch plans later?
Yes — if your needs change, you can move up to a longer plan by getting in touch with our support team directly ahead of your next renewal.
What happens if a channel goes offline?
Occasional outages can happen with any streaming service, usually due to something on the original broadcast source. When they do occur, our team works to restore access quickly.
Will my subscription work on older Smart TVs?
Compatibility depends on whether your TV's operating system supports installing third-party apps. Very old models with limited app store support may need an external device like a Firestick instead.
Do prices increase after I subscribe?
The price you pay when you subscribe covers your full billing period at that rate — it doesn't change partway through your term. If you renew afterwards, pricing at the time of renewal applies, same as most subscription services.